Privacy Policy

This privacy policy describes how Kala Samvaad Media Solutions collects, uses, and shares information when you use our site or interact with our online platform and services. We are committed to protecting your privacy and handling your data in a transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant Indian data protection laws.

Information We Collect

We collect various types of information in connection with the services we provide:

**Information you provide to us directly:** This includes information you give us when you fill out forms on our site, sign up for services, communicate with us, request information, or otherwise interact directly with our online platform. This information may include your name, contact details (such as postal address), professional information, and any other information you choose to provide.

**Information we collect automatically:** When you access or use our site, we may automatically collect certain information, including your IP address, browser type, operating system, referral URLs, pages viewed, links clicked, and other usage information. This data helps us understand how users interact with our service and improve its functionality.

How We Use Your Information

We use the information we collect for various purposes, including:

**Providing and maintaining our services:** This includes operating our site, providing access to features, and delivering the services you request.

**Improving and personalizing our services:** We use information to understand user preferences and usage patterns to enhance the user experience and develop new features.

**Communicating with you:** We may use your information to respond to your inquiries, provide updates about our services, or send administrative messages.

**Marketing and promotional purposes:** With your consent where required, we may use your information to send you promotional materials or information about services we believe may be of interest to you.

**Ensuring security and preventing fraud:** We use information to protect the integrity and security of our online platform and to detect and prevent fraudulent or unauthorized activity.

**Complying with legal obligations:** We may process your information to comply with applicable laws, regulations, legal processes, or governmental requests.

Legal Basis for Processing

We process your personal data based on several legal grounds, depending on the purpose of the processing:

**Necessity for the performance of a contract:** We process your data when it is necessary to provide the services you have requested or to enter into a contract with you.

**Legitimate interests:** We process your data where it is necessary for our legitimate business interests, provided these interests do not override your fundamental rights and freedoms. Examples include improving our services, marketing (where consent is not required), and ensuring security.

**Consent:** We may process your data based on your explicit consent, which you can withdraw at any time.

**Legal obligation:** We may process your data where necessary to comply with a legal obligation.

Sharing Your Information

We may share your information with third parties in the following circumstances:

**Service Providers:** We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, and customer service. These parties are authorized to use your information only as necessary to provide these services to us.

**Business Transfers:** Information may be disclosed or transferred to a potential or actual successor in the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy.

**Legal Compliance:** We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, government request).

**Protection of Rights:** We may disclose information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

We do not sell or rent your personal information to third parties for their direct marketing purposes without your explicit consent.

Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data. These rights may include:

  • **The right to access:** You have the right to request copies of your personal data.
  • **The right to rectification:** You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • **The right to erasure:** You have the right to request that we erase your personal data, under certain conditions.
  • **The right to restrict processing:** You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • **The right to object to processing:** You have the right to object to our processing of your personal data, under certain conditions.
  • **The right to data portability:** You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • **The right to withdraw consent:** Where processing is based on your consent, you have the right to withdraw your consent at any time.

If you wish to exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. You can control cookies through your browser settings and other tools.

International Data Transfers

Your information may be stored and processed in any country where we have facilities or in which we engage service providers. By using our service, you understand that your information may be transferred to countries outside of your country of residence, which may have different data protection rules than your country. Where required, we implement appropriate safeguards for such transfers.

Children's Privacy

Our site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If you become aware that a child has provided us with personal information without parental consent, please contact us.

Changes to This Privacy Policy

We may update this privacy policy from time to time by posting a new version on our site. We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us by postal mail at:

Kala Samvaad Media Solutions
A-Wing, 4th Floor, Plot No. 45
Veer Savarkar Marg
Mumbai, Maharashtra 400028
India

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